Terms and Conditions of Use for Dash4.ai by Studio4kitchens LLC

Copyright and Intellectual Property Rights:

a. Dash4.ai and all associated software, including but not limited to the Dash4 system, are protected by copyright and owned exclusively by Studio4kitchens LLC. Any unauthorized use, reproduction, or distribution of the Dash4.ai software is strictly prohibited and may result in legal action.

b. By using Dash4.ai, you acknowledge and agree that you have no rights or licenses to use, copy, modify, or distribute the Dash4.ai software or the Dash4 system, except as explicitly granted by Studio4Kitchens LLC.

c. Studio4kitchens LLC reserves the right to fully enforce its intellectual property rights under the law in cases of copyright infringement, unauthorized use, or violation of these terms and conditions.

Logistics Guidelines and Software Disclaimer:

Work Order Authorization: authorized dealers and dealer logistics users authorized by Dash4.ai can create work orders within the Dash4.ai system. Warehouses and other personnel associated with the storage and delivery processes are solely authorized to confirm work orders created by dealers. Any unauthorized creation or modification of work orders by warehouses is strictly prohibited. Violating this provision may result in consequences, including terminating access to the system.

1. Storage:

• Please review the storage fees with the warehouse. It is recommended that the dealer obtain an insurance policy to cover the value of the items stored.

2. Project Delivery Date:

• Entering the projected delivery date does not create a work order for delivery. Please make sure to create a delivery work order for the delivery time. It is recommended that this be done at least a week in advance.

3. Disclaimer - Storage:

• Dash4.ai is solely a scheduling tool. We are not responsible for any missing items due to mis-scan or damage that may occur during the Storage process.

4. Warehouse Responsibility for Scanning and Storing Goods (Storage):

• It is the sole responsibility of the warehouse to utilize the 'Relocate' option on the Dash4.ai App when scanning goods or storing items on Volts or pallets. The warehouse staff should ensure that items are correctly 'Palletized' before scanning the Volts or Pallets ID using the 'Relocate' option. Additionally, all items must be adequately sealed to prevent any separation during storage. Proper utilization of these features is essential to maintain the integrity of the inventory management process and ensure the accuracy of item storage and retrieval.

5. Before scheduling a delivery:

• Ensure the project site is clear of heavy work or dust that could damage cabinets.

• The floor is covered with RamBoard.

• There is a clear, unobstructed path to the job site, at least 3 feet wide, for heavy appliances and tall units.

6. Access Information:

• Provide details like gate codes, elevator clearance, parking instructions, and other restrictions.

7. Safety Instructions:

• Note any safety precautions and the number of stairs so the delivery team can bring the necessary tools.

8. HOA Restrictions:

• Include the time window and phone number for elevator booking and any special instructions.

9. Disclaimer - Delivery:

• Dash4.ai is solely a scheduling tool. We are not responsible for any missing items due to mis-scan or damage that may occur during the delivery process.

10. Warehouse Phone Scan Operation (Delivery):

• Please scan the goods using the 'Prepare Delivery' or 'Load a Truck' option on your phone, and you must select the work order number.

11. Dock-to-Dock Delivery instructions:

• Schedule in Advance: Ensure that both the sending and receiving warehouses know the delivery schedule and have the necessary staff and equipment available.

• Clear Access: Ensure that both docks' access paths are clear and comprehensive enough for the delivery vehicle (typically box truck 26’ or 40’ or 53' trailer).

• Pallet can contain up to 2-1/2 CBM.

• A 26-foot box truck typically accommodates around 12 to 16 standard-sized pallets.

• A 40-foot semi-trailer or 40-foot container truck can typically accommodate around 20 to 24 standard-sized pallets.

• A 53-foot truck, also known as a 53-foot semi-trailer truck or a 53-foot container truck, can typically accommodate approximately 26 to 30 standard-sized pallets.

• Equipment: Ensure that the necessary equipment (e.g., forklifts, pallet jacks) is available and in working order at both docks.

• Documentation: Have all necessary documentation (e.g., Bill of Lading) ready and completed accurately. Ensure that the height of the pallets will not exceed the truck's height.

12. Warehouse Phone Scan Operation (Dock-to-Dock Delivery):

• Please scan the goods as the 'Prepare Dock-to-Dock' and then 'Load a Truck' option on your phone. You can scan the Pallets and select the work order number.

13. Parcel Shipments:

• Please ensure the label is sent in PDF format. It is recommended that the dealer obtain an insurance policy to cover the value of the items shipped.

• Additionally, it is advised to ask the warehouse to confirm that no fragile items are being shipped and to double-pack the goods to avoid damage. Avoid shipping items in the original packaging, as it is not recommended.

• The warehouse should inform the dealer in advance about the number, size, and weight of the boxes before scheduling.

14. Disclaimer - Parcel Shipments:

• Dash4.ai is solely a scheduling tool. We are not responsible for any missing items due to mis-scan or damage that may occur during the parcel process.

15. Warehouse Phone Scan Operation (Parcel Shipments):

• Please scan the goods using the 'Prepare UPS' option and the 'Scan the UPS Label' option on your phone. Be sure to select the correct work order number.

16. Will-Call:

• The requested time and date are for request purposes only. Do not drive to the warehouse for pickup before receiving approval confirming that the goods are ready to be picked up.

• Additionally, check the dimensions of the items to be picked up and ensure you have the necessary protective materials, such as blankets or straps, to secure the items during transport.

17. Disclaimer - Will-Call:

• Dash4.ai is solely a scheduling tool. We are not responsible for any missing items due to mis-scan or damage that may occur during the pickup process.

18. Warehouse Phone Scan Operation (Will-Call):

• Please select the 'Prepare Will-Call' option on your phone, enter the warehouse's location, select the correct work order number, and scan the PACKAGES.

• Ensure all items are scanned. Once you 'Confirm Report,' the user will receive a notification that the goods are ready to be picked up.

19. Tracking System:

• Our tracking system allows you to determine a given container's current position on a World Map. Please click the link to track the container's location; you might need to specify the container SN.

20. Restrictions on Sharing with Competition Companies:

• Users of Dash4.ai by Studio4kitchens LLC are expressly prohibited from sharing, distributing, or providing access to the software to any competing companies, competitors, or entities engaged in similar business activities. The software is intended solely for authorized users and entities associated with Studio4kitchens LLC. Any violation of this restriction may result in legal action and the termination of access to the software. Studio4kitchens LLC reserves the right to enforce this provision to protect its intellectual property and competitive interests.

21. Right to Eliminate Warehouses for Inappropriate Use:

• Dash4.ai reserves the right to terminate the access and utilization of any warehouse facility or location within the Dash4.ai system if found to be misused or in violation of these terms and conditions. Inappropriate use includes but is not limited to, actions that compromise the security, integrity, or functionality of the system and any activities that are contrary to Dash4.ai's intended purpose. Such termination may be implemented at the discretion of Dash4.ai, and no compensation or liability shall arise from such action.

• Prohibition of Unauthorized Users: Dash4.ai is strictly limited to authorized users and entities granted access by Studio4kitchens LLC. Unauthorized users are prohibited from accessing, utilizing, or attempting to access the software. Any attempt by unauthorized users to gain access to Dash4.ai or its associated. Studio4kitchens LLC reserves the right to enforce this provision to safeguard the software's and its users' security and integrity.

• Payment Failure: In the event of a payment failure or non-payment for the use of Dash4.ai services, Studio4kitchens LLC reserves the right to suspend or terminate access to the software and related services. Users are responsible for promptly paying all fees associated with using Dash4.ai. Studio4kitchens LLC may act appropriately to recover outstanding payments, including pursuing necessary legal remedies.

23. Passkeys

Passkeys replace passwords with a more accessible sign-in method. Your private key is kept on your profile web server. Passkeys never leave your device and are specific to the app. Sync across your devices through Keychain. On Apple devices, use Face ID to sign in.

24. Tracking

• App Tracking and Location Data

1. Introduction

• Our app utilizes various tracking technologies, including GPS, Wi-Fi, and cellular technology, to determine your real-time geographic location (Location Tracking). This chapter outlines our practices regarding Location Tracking, including the types of data collected, the purposes for which we collect this data, and how you can manage your preferences.

2. Data Collection

• When you use our app, we may collect precise location data to offer you location-based services, features, and personalized content. The types of location data collected include but are not limited to, GPS coordinates, device location, and location history.

3. Use of Data

• The location data we collect is used to provide and improve location-based services and features such as:

• Enhancing your app experience with personalized content and recommendations.

• Providing navigation and route guidance for your convenience.

• Enabling location-based offers, search results, and other customized services.

4. Data Sharing and Disclosure

• We do not share your precise location data with third parties without your consent, except as described in our Privacy Policy. We may share aggregated or anonymized location data with partners and advertisers without revealing your identity.

5. Your Choices and Control

• You have control over your location data. At any time, you can disable Location Tracking through your device settings. Please note, turning off location services may affect certain features and functionalities of our app.

• To manage your location preferences on iOS, go to Settings > Privacy > Location Services.

• For Android devices, go to Settings > Location.

• Please be aware that if you opt-out of allowing us to collect your location data, some features of our app may not work as intended.

6. Changes to This Policy

• We may update this chapter from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this section regularly to stay informed about how we are protecting your data.

7. Contact Us

• If you have any questions about our use of location data, please contact at: Shimon@Studio4kitchens.com

Subscription

Our app offers various subscription options to access premium features and content. We provide a yearly subscription model to give you the best value for a full year of access, or monthly.

Yearly Subscription Payment and Renewal

Payment: When you subscribe to the yearly plan, the subscription fee will be charged to your designated payment method immediately. This payment grants you access to premium features for one year from purchase.

Renewal: Your subscription will automatically renew at the end of each subscription period for another year, and the applicable yearly subscription fee will be charged to your payment method unless you cancel the renewal before the end of the current subscription period.

Non-refundable Policy

Non-refundable: The yearly subscription fee is non-refundable. We do not provide refunds or credits for partial subscription periods, unutilized content, or features.

Exceptions: Notwithstanding the above, certain jurisdictions may provide rights to refund requests under specific circumstances. If applicable, such requests will be handled in accordance with the laws of the relevant jurisdiction.

Cancellation

You may cancel your yearly subscription at any time. The cancellation will take effect at the end of the current subscription period, and you will continue to have access to the premium features until then. To cancel, follow the instructions provided in the app settings or contact our customer support.

Changes to Subscription Fees and Services

We reserve the right to change our subscription plans or adjust pricing for our services or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these terms, any price changes or changes to your subscription plan will take effect following notice to you.

Monthly Subscription Terms

Subscription Model

In addition to our yearly subscription option, we offer a monthly subscription for users seeking shorter-term access to our app's premium features. This model provides flexibility and ensures our services are accessible to a broader range of users.

Monthly Subscription Payment and Renewal

Payment: By choosing the monthly subscription, you agree to pay the subscription fee at the beginning of each billing cycle. This fee provides you with one month of access to the app’s premium features from the date of the transaction.

Renewal: The subscription automatically renews each month. The fee for the next month will be charged to your chosen payment method unless the subscription is cancelled before the end of the current billing cycle.

Cancellation Policy

You may cancel your monthly subscription at any time. The cancellation will become effective at the end of the current billing period, allowing you to maintain access to premium features until then. Instructions for cancellation can be found within the app settings, or you may contact our customer support for help.

Non-refundable Policy

Monthly Subscription: The monthly subscription fee is nonrefundable. We do not offer refunds or credits for partial months of service or for months when the app was not used but the subscription remained active.

Exceptions: Some jurisdictions may provide for refund rights under specific conditions. However, monthly subscriptions are not eligible for refunds unless required by law in the jurisdiction where you reside.

Changes to Subscription Fees and Services

We reserve the right to adjust the prices of our subscription plans or modify any aspect of our service offerings at our sole discretion. Any changes to subscription fees or changes to the subscription plan will be communicated to subscribers in advance.